Christina Madden, Director of Strategic Initiatives at Child Advocates of Silicon Valley
Bob has provided exceptional guidance in communication and coaching skills to my team of 11 professionals. He intuitively assessed the group and made adjustments to his curriculum to best serve our immediate needs. The team has appreciated the safe learning atmosphere as well as the challenging techniques introduced to further their career goals. Bob has been a great partner and is passionate about providing learning opportunities for all levels within our organization. We are Officers of the Santa Clara County Court dedicated to supporting over 600 children, of all ages, who have been removed from their homes due to safety concerns. These new skills will help us expand our reach and manage increased volunteer assistance.
Lisa Bell Stewart, Senior Director, Talent Acquisition | Americas + EMEA at Seagate Technology
For my global team, Bob customized a series of online learning sessions on enhancing communication skills for webinars and other remote customer engagements. He was very flexible in managing our changeable schedules. Bob crafted presentations, including practice sessions, that helped the team better prepare a persuasive exchange, and increase our impact. He introduced some easy ways to organize presentations to keep attention and serve the needs of our specific audiences. He also provided many engaging demos and examples. I got really positive feedback from my group. I highly recommend Bob’s design and delivery skills for improving a team’s communication and influence.
Edwin Mouriño, Phd., Professor @ Rollins College & Principal/Founder of Human Capital Development
Bob is a very thoughtful, passionate, and effective facilitator of communication skills, providing practice and feedback for growth. His workshop responses are positive and enthusiastic - participants become engaged and learn new ways to influence on their teams and as individuals. He and I espouse techniques found in the Crucial Conversations system and are certified trainers in that program, offered by Vital Smarts. I have always enjoyed discussing with him creative ways we can encourage greater impact as communicators!
Tanya Silva, Data Analytics Program Manager, GE Healthcare
I attended many of Bob’s classes, finding them interesting and useful. His teaching style and depth of knowledge supported my career development and helped me improve my leadership communication. He also helped me clarify my own goals: I experienced how effective he is, focused on the client's needs. Bob volunteered to help me organize and deliver a work-life balance workshop, as well as two professional women’s meet up sessions on networking skills. The quality of his facilitation is tremendous – people showed up due to his reputation and credibility. I also organized a monthly technical women’s gathering and Bob helped design and deliver a series of sessions on career growth techniques for us. I recommended him to at least two colleagues who greatly appreciated his career and communication coaching.
Marjorie Abdelkrime, Head of Strategy and Planning, Chief of Staff, VMware
I first met Bob during our coaching conversations class, and he taught me many things. However, the most important one that I kept with me throughout the years is – listen to what the person in front of you is really saying. These days we spend a lot of time talking to people, but not really understanding what they are truly looking for. Bob’s ability to help me recognize that, and his coaching on effective listening, has helped my leadership skill. Following that initial class, I have attended “Birds of a Feather” sessions on communicating effectively that further taught me how to grow and practice. Bob is passionate, too: this energy comes through in every interaction I have had with him. That kind of modeling allows you to grasp concepts more easily and become a great communicator yourself!